Hi Zeabur Support Team,
I need help with my custom domain: velonix.vandiza.com
The domain status has been stuck in "Provisioning" for a long time, and the SSL certificate is not generating. When accessing the site, I get a "NET::ERR_CERT_AUTHORITY_INVALID" error.
Here is my current configuration:
- DNS Provider: Vercel DNS
- CNAME Record: "velonix" pointing to "cgk1.cname.zeabur-dns.com"
- CAA Record: Vercel has a locked CAA record that allows "letsencrypt.org" (0 issue "letsencrypt.org").
Troubleshooting steps I have already taken:
- I have verified DNS propagation using DNSChecker.org (Result: All Green/Propagated).
- I have tried deleting the domain from the Zeabur dashboard and re-adding it to trigger a retry, but it remains stuck in Provisioning.
- I confirmed that this subdomain is NOT assigned to any project within Vercel.
Could you please check the logs and manually trigger/renew the SSL certificate generation for this domain?
Thank you.