Hello Zeabur Support Team,
I've already paid for my dedicated server renewal, but the system hasn't updated yet. My server is still showing as offline and the expiration date hasn't been refreshed.
Server Details:
Server Name: untitled
Server ID: 6913a6e6c574062da0c2b2ba
Location: Jakarta, Indonesia
Current Status: Offline (vmStatus: STOPPED)
Current Expiration Date: 2026-02-11 (expired 3 days ago)
Issue:
Payment for renewal has been completed
Server status remains offline
Expiration date in the system hasn't been updated to reflect the renewal