My server is experiencing a connection issue and has been stuck in the STARTING state for over 30 minutes.
Server Information:
- Server Name: nopeai
- Server ID: 69b21ad913983fb7450df612
- Location: Helsinki, Finland
- Cloud Provider: Hetzner
- IP Address: 204.168.151.240
- Server Status: STARTING (stuck)
- Connection Status: Offline (isOnline: false)
- Expiration Date: 2026-04-12
Problem Description: After the server was created on 2026-03-12 01:46, it has remained in the STARTING state and cannot fully boot up. I have waited for nearly 30 minutes, but the status has not changed. Zeabur System is unable to connect to the server.
Error Message: Unable to connect - Please confirm if Zeabur System is operating normally, or check firewall and port settings.
Actions Already Attempted:
- Waited for server to auto-start (over 30 minutes elapsed)
- Refreshed server page multiple times to check status
Request for Help: Please help diagnose why the server cannot complete startup, or suggest a server restart/reinitialization.