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Checked service logs and metrics
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Confirmed resource usage is normal
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Root cause is server node failure
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Server location: Taipei (tpe1)
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Timeframe: Issues started on 2026-04-04 05:17
📊 Symptoms:
- 04-04 05:17-05:24: Health check failed (i/o timeout)
- 04-04 07:16: Node marked as NodeNotReady
- 04-04 07:20: Database was force-closed and is now stuck in the STOPPING state
- Resource usage is normal (CPU, memory, and disk are all fine)