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Hi! Good news — for this kind of refund + replace, you can do it self-help, no need to wait for us:

Step 1 — Delete the Tencent Seoul server yourself:

1. Dashboard → Servers → click on Tencent Seoul 2C 4GB (server-69febc22...)
2. Settings → scroll down → Request Refund
3. Confirm — the server gets removed and the prorated unused portion (~$1.93 since you just bought it 5 hours ago) automatically refunds back to your Zeabur account balance

Step 2 — Buy your new Tokyo server:

1. Dashboard → Servers → Create Server → choose Tencent Tokyo (or whichever spec you want)
2. The cost will auto-deduct from your account balance (which now has the $1.93 refund from step 1)
3. New Tokyo server provisions in ~2 minutes, you're back in business

The whole flow takes you ~5 minutes. No need for our manual processing — Zeabur's self-serve delete + create handles the prorated refund + new purchase automatically.

If you hit any issue along the way (delete button not working, refund not appearing in balance, new server fails to provision, etc.), just reply here and we'll jump in.

Hi! Good news — for this kind of refund + replace, you can do it self-help, no need to wait for us:

Step 1 — Delete the Tencent Seoul server yourself:

1. Dashboard → Servers → click on Tencent Seoul 2C 4GB (server-69febc22...)
2. Settings → scroll down → Request Refund
3. Confirm — the server gets removed and the prorated unused portion (~$1.93 since you just bought it 5 hours ago) automatically refunds back to your Zeabur account balance

Step 2 — Buy your new Tokyo server:

1. Dashboard → Servers → Create Server → choose Tencent Tokyo (or whichever spec you want)
2. The cost will auto-deduct from your account balance (which now has the $1.93 refund from step 1)
3. New Tokyo server provisions in ~2 minutes, you're back in business

The whole flow takes you ~5 minutes. No need for our manual processing — Zeabur's self-serve delete + create handles the prorated refund + new purchase automatically.

If you hit any issue along the way (delete button not working, refund not appearing in balance, new server fails to provision, etc.), just reply here and we'll jump in.

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