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This $5 is not a new charge; it is the refund you requested for post SUP-11966 on 4/9.

Timeline:

• 4/9: You requested to delete all servers and receive a refund.
• 4/14: The unused portions of the two servers were refunded to your balance: +$2.50, +$2.60.
• Subsequently, we refunded $5 to your original payment method (Alipay). The -$5 SUP-11966 refund entry in your balance history corresponds to this transfer.
• The remaining $1.80 is retained as your account balance.

Please open Alipay → Bills and check if you see a $5 (¥35) credit from Zeabur around 4/13. If not, please let us know, and we will track the refund status for you.

Understood, I found it, thank you.

Alright, glad we've clarified the issue. 🙏 Feel free to open a new ticket if you have any further questions regarding your balance or billing.