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Zeabur cannot reconnect after server IP change | Zeabur Forum

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Zeabur cannot reconnect after server IP change

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LLLeslie LeungDEVELOPER15h ago

My server's IP address changed due to a migration by RackNerd. It seems Zeabur is accessing it via IP, and now Zeabur cannot connect to the server. How can I migrate this?

8 Replies

BCBohan ChenEMPLOYEE15h ago

Hello, Zeabur can update your server IP. Please provide your new IP address, and we will update it for you so you can reconnect.

LLLeslie LeungDEVELOPER15h ago

The new address is 23.238.67.237, thank you.

BCBohan ChenEMPLOYEE15h ago

The IP has been updated to 23.238.67.237, and the server is back online.

LLLeslie LeungDEVELOPER15h ago

It recovered just now, but it has returned to the original IP and is offline again.

BCBohan ChenEMPLOYEE15h ago

Additional note: The IP update failed because the SSH password authentication did not pass. Has the SSH password changed after the RackNerd migration? Please provide the current SSH password so we can complete the IP update once we update it.

LLLeslie LeungDEVELOPER15h ago

I disabled password login when I rotated my keys previously, but I have re-enabled it now.

LLLeslie LeungDEVELOPER14h ago

New password: 49Rk3p10m9QCvXyoZH

Please help me complete the IP change.

CCanEMPLOYEE13h ago

The IP has been changed. Please remember to update your password immediately to ensure data security.

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