Hello Support Team,
My project domain certificate is failing to issue, and the status has been stuck in PROVISIONING for a long time, preventing the service from being accessed via HTTPS. Details are as follows:
- Project ID: 【project-6826e822051406136f550345】
- Service ID: 【service-682aef61c3f6cb3001c171e9】
- Stuck domain: develop-air-chiuchau-server.zeabur.app
- Domain type: Zeabur free subdomain (zeabur.app subdomain)
Error status:
- The domain status in the Zeabur dashboard remains red as PROVISIONING and does not switch to READY.
- Browsers show certificate-related errors (cannot establish a secure HTTPS connection).
Troubleshooting steps taken:
- Deleted and re-bound the domain, but it remains stuck in PROVISIONING after waiting for a long time.
- Restarted the corresponding service and confirmed that the service itself is in the Running state.
Please help check if there is an issue with the certificate issuing node, or kindly assist by manually re-binding/resetting the certificate issuance process from the backend. Thank you very much!