Get Help
Sometimes you may encounter some problems when using Zeabur. You can get help from Zeabur team in our official Discord Server (opens in a new tab).
How to Get Help
In our Discord server, we have a channel called help
for everyone to post their problems.
Post Format
Following the format to describe your problem more clearly can help us target and solve your problem faster.
- Describe your problem shortly in the post title.
- Describe your problem details in the post body.
- Provide your
projectID
,serviceID
ordeploymentID
in the post. You can find them in the URL of your Zeabur dashboard.
Post Example
Here is a good example from one of our user:
Priority Support
You can verify your account to get a priority support. Follow this documentation to proceed.